At CouchLabs, your privacy is important to us. Therefore, in cases we have to collect your data, we invest great efforts to be transparent about how we collect and otherwise process your personal data.

Who we are

When we refer to CouchLabs, a company registered in the Australia (ABN No: 59445591302).

If you have questions, concerns, or complaints, or would like to exercise your rights, we are available at infosec@couchlabs.co.

Our privacy policies

Our privacy policies (“Privacy Policies”) describe the purposes for which we use your personal data, with whom we may share it, where your personal data is stored, and the measures we take to protect its security. They are also intended to tell you about your rights with respect to your personal data, and how you can contact us about our privacy practices.

These Privacy Policies cover the personal data we process when you interact with our website (“Website”) or social media pages, or use under license agreements our applications, plug-ins, and extensions (“Apps”) designed to interoperate with Atlassian Pty Ltd software (“Services”).

Please note that these Privacy Policies represent a general overview of our privacy practices in relation to all Services. Before using our Services please read the terms of our Privacy Policies carefully as they may affect your rights.

Below you may find the list of Privacy Policies which will provide you with detailed information about how we process your personal data in each particular situation:

• Customer Privacy Policy which is designed to explain how we process your personal data when we enter into an agreement with your company (our Customer) and administer our relationships, handle your requests for support and improve your experience of using our Apps.
• You should also know that the Data Processing Agreement (DPA) is concluded between the Customer and CouchLabs, and is an integral part of our Customer Privacy Policy. DPA includes detailed information on the transfer of personal data from Customer to CouchLabs.
• Marketing Privacy Policy which is designed to describe how we process your personal data when we send marketing communications i.e., information about our Services, new features, functions, surveys, newsletters, and promotions, and also when you visit our Website and accounts on social media sites i.e. LinkedIn.

Updates to our Privacy Policies

We may amend or update these Privacy Policies from time to time. If we decide to do so, and the amendments will substantially affect your rights and legitimate interests, we will notify you of any changes via email and/or a notice within our Services. We will also indicate the “Last updated” date at the top of this document.

Age of our users

Our Services are not directed at individuals under 18. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.